No Hassle 30-Day 100% Satisfaction Guarantee Or Your Money Back Return Policy:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
- Platinum Wholesale is, "The Way People Shop 'Round Here" and the reason is clear. 100% Customer Satisfaction on every single item sold is our vision and we back that up with our very generous return policy.
- We offer a No Hassle 30-Day 100% Satisfaction Guarantee Or Your Money Back return policy on all purchases unless noted otherwise.
- Any item(s) returned to us without contacting us first for an RMA# will be refused and sent back to you at your expense.
- If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping & Handling Policy:
Expedited Shipping is now FREE in the USA for all 50 States and US Territories such as Puerto Rico!!!
- We ship most items the same day if ordered by 2:00 P.M. EST (Mon-Fri), otherwise within 1 business day of purchase.
- FREE Shipping is Expedited service (For USA Only) and takes between 1-3 business days to arrive, depending on how far you are from Ohio.
- All of our items are in stock in our Southern, OH warehouse and ready to ship to you. We do NOT drop-ship and we stock everything we sell.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order from outside the USA, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.